Tag Archives: customer problems

Competitive Advantage Comes From Internal Capabilities

In a nutshell, over my past 10 posts, I have advocated that most private colleges and universities should pursue a focused differentiation strategy based on a unique mission and vision that solves a significant problem for its target customers. My … Continue reading

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Why Do Kids Go to College?

In graduate school, I had a particularly curmudgeonly professor who claimed that college was simply post-adolescent day care, and that parents paid tuition and other fees just to get their kids out of their hair for four years until they … Continue reading

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